Global Business Process Outsourcing Call Centre Services
If you are not talking to your customers your competitors will...
Outsource Romania contact centres operate some of the most secure call centres in Europe. You can rest assured that when you engage Outsource Romania contact centres both your data and your customer's data is fully secure. Fully compliant with today's Financial Services stringent security requirements we can guarantee secure credit/debit card payment standards. Romania positions itself as an outstanding player in an otherwise harsh field of global call centre and BPO players. It has been increasingly branding itself as the top Quality BPO hub for Europe and North America. Romania - which joined the European Union back in 2007 - is a very stable country, both economically and politically.
The country is the ultimate high quality player for multilingual services in Europe. It is now the top location for companies looking for skilled and multilingual workforce, keeping in mind the country offers cost-effective business environment.
Romania at a glance:
Population: 21.5 million Capital: Bucharest - 2.6 million Time zone: GMT +2
Key facts and figures:
Romania is a member state of the EU (2007); NATO (2002) and OIF (1993) Representative parliamentary democracy is the current government form Around 90% of Romanians speak at least one foreign language 25% of Romanians speak at least 2 foreign languages 4% of Romanians speak more than 3 foreign languages Romania has over 100 universities, and the country annually produces some 30,000 engineering graduates; 8,000 earn their degrees in IT sciences Romania has a literacy rate of over 97% with the primary native language being Romanian, a Latin language
Highly qualified and multilingual labour pool Can-do culture Proximity and cultural affinities to the USA and Western Europe clients Service for Western European clients out of the same time zone Stable political and economic environment For more details about Romania as the ultimate location for call centre and BPO outsourcing, please click here . Our highly trained multi lingual (English, German, French, Spanish, Italian, Russian, Polish, Slovakian, Czech, Bulgarian, Hungarian, Greek, Turkish) call centre staff will serve your customers well.
Saving on labour costs
State of the art technology
Savings through the operational efficiencies
Ability to handle high volume of calls
High return on investment
Reduced processing time and cost
Enhanced agent productivity
Increased customer satisfaction
Collection - Debt Management
24 hour alarm monitoring